The patient sends photos and answers on their own time. A licensed clinician reviews on theirs. It is a real teledentistry visit — licensed, documented and billable where it should be.
Most follow-up is a photo and two questions. It should not cost a chair.
A post-op, triage or ortho program fires on its own schedule and asks for exactly what the clinician needs to decide.
Guided photo capture and structured questions, on their phone, at whatever hour suits them.
A licensed clinician in the patient’s state reviews the submission, responds, and either closes it or escalates it to a visit.
Built for the follow-up your team is already doing badly over text.
Structured submissions with the photos and answers a clinician actually needs, instead of "how does it look?"
Recurring check-ins on a schedule with due dates, reminders and a visible completion state.
Framing guides for intraoral and facial photos, so the first submission is usually the usable one.
One queue, sorted by urgency and due date, with the patient history alongside the submission.
Submissions that indicate an emergency jump the queue and alert live, rather than waiting for someone to refresh.
The model can draft a response. A clinician edits and sends it. Nothing reaches a patient unreviewed.
Virtual Care runs on the media pipeline, the consent record and the licence rules Enamel already needed — which is why it is a product you switch on, not an integration project.
A single per-state rule list governs who can review what, from where — so the rules live in one place rather than in someone’s head.
A submission only reaches a clinician licensed in the patient’s state, and only where an async-only encounter is permitted.
Notes are encrypted, logged, and written into the patient record itself — never left scattered across a separate app.
Intraoral and facial photos are purged everywhere in Enamel when a patient revokes consent.
AI may draft a response. A licensed clinician reviews and sends it. That is enforced in the workflow, not promised in a policy.
Most post-op checks are a look and two questions. They should not cost an appointment slot — or your personal cell number.
Photos and three structured questions come back from their phone. Most are completely fine and take you ninety seconds to close out.
Check-ins run on their own schedule with due dates and reminders, and only the patients who actually need to be seen get brought in.
Urgent submissions jump the queue and alert, instead of sitting in a personal thread nobody is monitoring.
See a post-op program run end to end, from due date to documented encounter.
Virtual Care supports asynchronous teledentistry where permitted by state law. It does not replace an in-person examination when one is clinically indicated.